1. Introduction
Divinci AI, Inc. (“Company,” “we,” “us,” or “our”) values your privacy. This Privacy Policy outlines how we collect, use, and protect your personal data when you use our web, mobile, and SMS services (the “Services”).
By using our Services, you consent to the collection and use of information as described in this Privacy Policy. If you do not agree with this policy, please refrain from using our Services.
2. Data Collection and Use
Divinci AI collects data to enhance the user experience, improve AI model performance, and ensure responsible AI usage. We prioritize data transparency, ethical data use, and user trust. The types of data we collect include:
- Personal Information: Information like name, email address, and contact details, which are collected when you register or subscribe to our Services.
- Usage Data: Information about how you interact with our Services, including access dates, chat interactions, feature usage, and preferences.
- Device Information: Information such as device type, operating system, and browser type to optimize Service compatibility.
We use this information to:
- Improve AI model responses and customize content based on user interactions.
- Enhance service reliability, including troubleshooting and security monitoring.
- Send updates, newsletters, or notifications (if opted in).
3. Data Security
We implement robust security measures to protect your data from unauthorized access or misuse. Security practices include encryption, access controls, and regular audits. Despite our best efforts, no system can guarantee complete security. In case of any security breaches, we will notify affected users as required by applicable laws.
4. User Rights
Divinci AI respects your rights to your personal data. You may:
- Access: Request access to the data we hold about you.
- Correction: Request correction of any inaccurate information.
- Deletion: Request deletion of your data, subject to legal retention obligations.
- Opt-out: Choose not to receive marketing communications by following the opt-out instructions in emails or contacting us directly.
5. AI and User-Generated Content
The content generated through Divinci AI’s language models is based on user prompts and model training data. While we take steps to prevent inappropriate outputs, we encourage users to avoid sharing sensitive or personally identifiable information during interactions with the AI models.
6. Data Retention and Deletion
Divinci AI retains personal data only for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, and ensure ongoing AI improvement. Upon user request or account termination, we will delete personal data, subject to any legal retention requirements.
7. Sharing of Data
Divinci AI does not sell your personal data. We may share data with trusted third parties solely for purposes such as:
- Service Improvement: Collaborating with service providers to enhance our Services, such as data storage or analytics providers.
- Legal Compliance: Sharing data as required by law, or to protect the rights, safety, and property of Divinci AI or others.
- Business Transactions: In the event of a merger, acquisition, or other business transfer, data may be transferred to the new entity, subject to the same privacy commitments.
8. Cookies and Tracking
Divinci AI uses cookies and similar tracking technologies to personalize your experience, monitor usage, and improve Services. You may manage cookie settings through your browser. However, disabling cookies may affect certain features of our Services.
9. Updates to Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons. Users will be notified of significant changes through our Services. Continued use of our Services after such changes indicates acceptance of the revised Privacy Policy.
10. Contact Information
For questions or requests regarding this Privacy Policy, please contact us at [email protected].